Client Portal
Ask for a change. Track the answer.
Money is tight, a date needs to move, or your details changed? Tell us early. Every request shows where it stands.
Your requests
Where they stand
Not connected yet
Request tracking doesn’t show in the portal yet. Requests you made by phone or message are still on file with your negotiator.
Start a request
What do you need?
For now, each request starts as a message to your negotiator. Tracking requests here isn’t connected yet; your negotiator will tell you the answer.
If you want to leave
Cancel the program
You can ask to cancel at any time. Here’s what happens:
- We send you a final accountingWhat was deposited, paid to funders, charged in fees, and what is left in your dedicated account.
- Agreed settlementsWe go over each one with you, including payments still due under them.
- Copies of your recordsWe’ll explain how to get copies of your agreements and letters before your access ends.